Self-service controls
In MyLVL, open Settings → Privacy & data to export your MyLVL data, withdraw personalized-AI permission, or delete your account and local data. Health-platform permission can be changed in Apple Health, Health Connect, or your device settings.
Send a privacy request
Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or an appeal of a privacy decision. Send the request from your account email so we can verify ownership. We may ask for limited additional verification but will never ask for your password.
If the button does not open an email app, write to support@mylvl.app.
Response and appeal
We will acknowledge and respond within the period required by the law that applies to your request. If a request is denied or limited, we will explain why when legally permitted and provide an appeal path where required. You may also contact your local data-protection or consumer-protection authority.
Authorized agents
Where local law permits an authorized agent, email us with the request and proof of authority. We may still verify the account holder directly before disclosing or deleting data.